DISCLAIMER: Please note that brand names, trademarks, and copyrights belong to their respective manufacturers and designers. Our fragrances should not be mistaken for the originals, and InspiredbyScents.co.uk has no affiliations with the manufacturer or designer brands. We have crafted our interpretations of these scents through chemical analysis and replication for the sole purpose of providing customers with a description of the scent character. Our aim is to offer an alternative, not to mislead or confuse customers or infringe upon the manufacturers’ or designers’ names and valuable trademarks.

It is important to be aware that the products we offer and their branding are intended for reference only. We have no association with the actual high street brands in any way. Our fragrances are unique alternatives and are not intended to duplicate any specific brand. Trademarks and copyrights remain the exclusive property of their respective manufacturers and designers. Please do not mistake our versions for the originals, and understand that InspiredbyScents is an independent entity not affiliated with the manufacturers or designers.

What is a ‘Dupe’ Fragrance:

A ‘dupe’ fragrance, short for ‘duplicate,’ refers to a scent that is created to closely resemble or imitate the aroma of a well-known designer or brand-name fragrance. While a dupe fragrance may share similar scent characteristics with the original, it is important to note that it is not an exact replica or copy of the designer fragrance. Instead, it offers a comparable olfactory experience at a more affordable price point. Dupe fragrances are crafted to capture the essence and appeal of the original scent, making them an excellent alternative for those who enjoy high-end fragrances without the premium price tag.

Product Safety FAQ

• Q: Can I consume the fragrances?
• A: Absolutely not. Our fragrances are for external use only. Under no circumstances should you ingest or consume them. This guideline applies to all perfumes.
  
  
• Q: Should I keep the fragrances out of reach of children and pets?
• A: Yes, for safety reasons, please store our fragrances out of the reach of both children and pets. They should be kept in a secure location.
  
  
• Q: What precautions should I take if I have allergies or sensitive skin?
• A: If you have allergies or sensitive skin, we recommend conducting a patch test before using any of our fragrances. Apply a small amount to a limited area of skin and observe for any adverse reactions for at least 24 hours. Discontinue use if irritation occurs. This safety practice is relevant to all perfumes.
  
  
• Q: How safe are your products, are they tested?
• A: Our fragrance ingredients are tested and certified safe for use by the International Fragrance Association (IFRA).
  
  
• Q: I’ve heard these fragrances may be harmful to aquatic life. Is that true?
• A: Yes, our products may be toxic to aquatic life with long-lasting effects. To protect aquatic environments, do not dispose of the fragrances in waterways or drains. Always handle them with care.
  
  
• Q: Are there any inhalation precautions?
• A: Yes, it’s advisable to avoid breathing in the vapors or dust generated by our fragrances. When using the products, make sure you are in a well-ventilated area.
  
  
• Q: What should I do to prevent environmental release?
• A: To protect the environment, take care to avoid any accidental release of our fragrances. Keep containers sealed when not in use and handle them with care. If a spill occurs, follow appropriate cleanup procedures and contact local authorities as necessary.
  
  
• Your safety and the safety of our environment are of paramount importance. By following these guidelines, you can enjoy our fragrances responsibly and minimise any potential risks, just as you would with all perfumes.

Business Hours:

• When are you open?
  • Our operating hours are from Monday to Friday, 9 am to 5 pm. We aim to respond to any inquiries within 24 working hours during this time. Please refrain from sending messages through multiple platforms, as we handle them in the order they are received.

Location:

• Where are you located?
  • We are based in the United Kingdom.
    Our business address is: 124 City Road, London, EC1V 2NX.

Designer Inspiration:

• What is Designer Inspiration?
  • Designer Inspiration refers to products that draw inspiration from a particular designer fragrance. They are not replicas or copies and should not be confused as such.

Fragrance Type:

• What type of fragrances are they?
  • All our products are Parfums, which offer the strongest scent possible.

Vegan and Cruelty-Free:

• Are your products Vegan Friendly and Cruelty-Free?
  • Yes, we exclusively use Vegan Friendly Fragrance Oils, and, of course, our products are cruelty-free.

Spraying on Clothes:

• Can I safely spray your fragrances on clothes?
  • Since our perfumes contain a higher oil content for longer-lasting scents, we recommend caution when applying them to clothing. Apply at your own risk, as this guidance applies to all perfumes, not just those from Inspired by Scents.

Fragrance Storage:

• How should I store my fragrances?
  • Please remember, like all fragrances, our products should be kept away from direct sunlight and extreme hot or cold conditions. Failure to do so may impact the quality of your product.

Order Changes and Cancellation:

• Can I make changes or cancel my order after placing it?
  • Unfortunately, all our shipping processes are automated, and we cannot modify or cancel an order once it has been placed.

Shipping Duration:

• How long does shipping take?
  • We aim to dispatch orders made before 8 am on weekdays on the same day. You can expect to receive your parcel within 2-3 working days (excluding holidays). For Highlands and Islands, delivery might take an additional day. Orders placed on a Friday (after 8 am), Saturday, or Sunday will be dispatched on the following Monday (excluding bank holidays).

Delivery Date:

• When will my order arrive?
  • Typically, standard UK delivery takes 2-3 working days. During peak times like Offer Periods, Black Friday, and Christmas, delivery may take a bit longer. For international orders, please refer to your email confirmation for specific delivery times.

Order Tracking:

• Where is my order?
  • To track your order, please check the tracking link provided in the email sent at the time of dispatch. It might be in your junk or spam folder.

Damaged Order:

• My order has arrived damaged?
  • In case of a damaged order, please take pictures of the outer packaging, the damaged bottle(s) with the bottle number visible, and email the photos to our Customer Services Team at contact@inspiredbyscents.co.uk We need adequate photographic evidence for our investigation, so please do not dispose of the bottles or packaging until we advise you otherwise. All damages must be reported within 7 days of receipt.

Incorrect Order:

• My order has been received incorrectly?
  • To address any order discrepancies, compare your order confirmation with the items received. If there are discrepancies, please email contact@inspiredbyscents.co.uk with a picture of all the goods received and the packing slip. Report any errors within 7 days of receipt.

Undelivered Order:

• My order is marked as delivered, but I have not received it?
  • Don’t worry, we’ll assist you. Simply send an email to contact@inspiredbyscents.co.uk with your order number. We respond to emails from 9 am to 5 pm.

Returns Process:

• What is your returns process?
  • We accept returns within 30 days for a refund or exchange. We understand that customers may want to test a few sprays before returning, but we cannot accept bottles that have been used beyond this or outside our 30-day policy. Bundle sets must be returned as a whole for a refund; otherwise, we can only offer an exchange. Please contact our Customer Services Team at contact@inspiredbyscents.co.uk for more details.

Exchange/Refund Status:

• Where is my exchange or refund?
  • Check the tracking receipt for your return to confirm that we have received it, and send us a copy of your receipt. Returns are typically processed within a week of receipt. We are not responsible for returns lost by your courier during transit.

Using Multiple Promotional Codes:

• Can I use two promotional codes at once?
  • No, our discount codes or promotional codes cannot be stacked, meaning you cannot use codes on pre-discounted bundles or packs. If your order qualifies for a FREE GIFT over £40, only one free gift will be given. If you add more than one free gift when the total paid is less than £40, the free gift will not be provided.

Missed Sale Window:

• What if I missed the time window in a sale I wanted?
  • We value our customers, so please send an email to contact@inspiredbyscents.co.uk and our friendly team will assist you. You deserve your favorite fragrances at the best prices!